9/11 Memorial and Museum Tickets

Pay tribute to the nearly 3,000 lives lost in the 2001 and 1993 attacks with a powerful visit to the 9/11 Memorial and Museum, located at the site where the Twin Towers once stood in Lower Manhattan. Begin at the Memorial’s twin reflecting pools, the largest manmade waterfalls in North America set within the original footprints of the towers, where the names of every victim are inscribed on bronze panels. With your pass, you'll gain entry to the museum’s 110,000 square feet of exhibitions, featuring moving displays, archival footage, photographs, personal narratives, and over 10,000 artifacts that tell the story of 9/11 and its profound impact on the world. Highlights include the “In Memoriam” tribute, the powerful “September 11th: The Day That Changed the World” exhibit, and spaces for quiet reflection. A visit to the 9/11 Museum and Memorial offers not only a historical perspective, but a deeply emotional and unforgettable experience that honors courage, loss, and resilience.

To visit the 9/11 Memorial & Museum, join the box office line located on the plaza between the Memorial and the Museum to redeem your pass for a timed entry slot—arriving early in the day is recommended to secure your preferred time. Plan to spend around two hours exploring the museum’s powerful exhibits, keeping in mind that the historical section may not be suitable for children under 10. While food and drinks are not permitted inside the museum, there is a café available in the museum pavilion. The museum is wheelchair accessible, with a limited number of wheelchairs available free of charge on a first-come, first-served basis. Visitors are welcome to take personal photos in most areas, though flash photography, tripods, selfie sticks, and video recording are not allowed.